Privacy Policy

At Betterfund.in, we value your privacy and are dedicated to safeguarding your personal information. We understand the importance of protecting and managing your personal data when you use our services. This includes, but is not limited to, your name, contact information, email address, and any other personal details you provide.

To access certain features of our website, you may be required to register and submit specific information such as:

  • Name
  • Phone number
  • Email address
  • Date of birth
  • Bank account details
  • Photos
  • Documents for KYC (Know Your Customer)

The collection of KYC data is necessary due to regulatory requirements for processing mutual fund transactions. This information will be stored, processed, and shared with third-party service providers, Investify, AMCs (Asset Management Companies), RTAs (Registrar and Transfer Agents), and payment gateway providers to complete transactions and generate reports. All personal data shared will be handled confidentially and will only be used on a need-to-know basis.

Occasionally, Betterfund.in may ask for additional personal information to enhance the services offered. You always have the choice to provide or withhold such information.

How We Use Your Personal Information

Betterfund.in uses your personal information in the following ways:

  • To fulfill your requests for products or services available on our platform
  • To send you relevant information about your use of our services and any updates or notices
  • To analyze website and mobile app usage for service improvement, troubleshooting, market assessment, and fraud detection
  • To share necessary information with trusted third-party service providers who help us deliver services to you, under strict privacy terms similar to those outlined in this policy

Sharing and Disclosure of Personal Information

We will not sell, trade, or rent your personal information to third parties. We will only share your information as necessary to:

  • Provide you with requested services and products
  • Process transactions and generate reports
  • Comply with legal obligations or legal processes
  • Enforce our terms and conditions
  • Protect the interests of Betterfund and its affiliates

In some cases, we may share anonymous or aggregated data for research, marketing, or comparison purposes in a non-identifiable form. We may also share certain details like your name, email, phone number, and device information with trusted third-party service providers for:

  • Personalizing the app experience
  • Conducting behavioral analytics

Promotions and Communication

Betterfund.in may send you periodic account summaries and alerts via email or SMS. You may also subscribe to newsletters, research information, or other communications related to the website or third-party products. You can opt-out from receiving promotional emails or SMS notifications at any time by following the instructions provided. However, you will continue to receive essential service-related communications.

Additionally, we may occasionally invite you to participate in promotions, surveys, contests, and other events. Information gathered through these activities will be handled according to this privacy policy, unless otherwise specified.

Third-Party Services

Betterfund.in may allow third parties to offer subscription-based or registration-based services through the website or app. Please be aware that we are not responsible for the actions or privacy practices of these third parties. Always review their privacy policies before sharing any personal information with them.

Blogs and Forums

If you engage in any forums, blogs, or chat rooms on the website or app, be aware that any information you provide could be accessed and used by other users. We are not responsible for any information you post in these areas, and any submissions are subject to the terms of our privacy policy.

Cookies and Session Data

Betterfund.in uses cookies and other technologies to collect anonymous information from your device. This data helps improve our website and app functionality, simplifies the login process, and enhances security. You can control cookie storage settings in your browser, but disabling cookies may affect the site’s performance.

Data Security

We prioritize your account security by requiring a Login ID and password for registration. It’s your responsibility to maintain the confidentiality of these details. We recommend changing your password periodically for added security.

To protect your account, we use advanced security measures such as firewalls, encryption, and authentication processes. While we take these precautions, we cannot guarantee 100% protection against unauthorized access.

Security Breach

While we take every effort to protect your data, there is always a risk of external breaches. In the event of a security breach that compromises your personal information, Betterfund.in will not be held liable for any damages or loss.

Your Rights

If you do not agree with the terms of this privacy policy, please refrain from using Betterfund.in’s services. By continuing to use our website or app, you consent to the practices described in this policy.

For any questions or concerns, you can contact us at:

Better Fund Financial Services
604 Jai Hind,
Beside Newyork Tower,
Thaltej Cross Road,
Ahmedabad – 380054
support@betterfund.in